Getting Started

Some helpful information to get you started

9 Articles

  • Frequently Asked Questions How do I watch my show? In order to watch the show, you'll first need to create an account by visiting https://watch.mandolin.com using...
  • Creating a Mandolin Account So you’re new to Mandolin? Welcome! We’re happy you're here and hope you enjoy your show. Before you start watching, we want to go over...
  • Login Difficulties It says my email is already in use. If you receive a message that your email is already in use, you have already created a Mandolin...
  • Accessing your Show How to access your show. Create an account or log in to your existing account using the same email you purchased your tickets with by...
  • I'm Being Told My Email Is Already In Use It says my email is already in use. If you receive a message that your email is already in use, you have already created a Mandolin...
  • Merch FAQ I Ordered Merchandise. When Can I Expect To Receive It? Merchandise orders are fulfilled directly by the artist's team, and typically...
  • I Bought A Ticket For Someone Else. How Do They Access The Show? Gifting tickets. To gift a ticket you must first purchase the ticket. Once you've done so, please email help@mandolin.com with the...
  • Home Free FAQ How Do I Access the Livestream? In order to access the livestream concert, you will need to create a Mandolin account.  Please go to...
  • Watch Parties How to Create a Watch Party Steps Open the show page of your show Click "Watch Party" at the top of the show chat Click "Create Party"...