Merch FAQLast Updated: November 09, 2020
I Ordered Merchandise. When Can I Expect To Receive It?
- Merchandise orders are fulfilled directly by the artist's team, and typically arrive within 2-4 weeks after the show date unless otherwise noted.
- Please note: A pre-order of a CD or LP may take significantly longer depending on the concert and the medium.
- If it has been more than a month since the event and you haven't received your merchandise or have any issues with your item(s), please email us at email@example.com and we are happy to help.
I Purchased A Digital Download With My Ticket. How Do I Get It?
- Digital Downloads are typically distributed via email by the artists' team directly within 1-2 weeks of the event.
- You will receive an email at the address you used at the time of your ticket purchase.
- If you haven't received your digital download within 2 weeks after the event, please feel free to contact us at firstname.lastname@example.org and we are happy to look into this for you!