I'm Being Told My Email Is Already In Use

It says my email is already in use.

  1. If you receive a message that your email is already in use, you have already created a Mandolin account.
    • To log-in to your existing account, you need to click "< All sign up options"
    • Next, select the option "Already have an account? Sign in.located at the bottom of the modal.
    • From the next screen, select the sign-in method you used when creating your account.
    • Please note: The email on  your Mandolin account MUST match the email you used for your purchase. If you select "Sign in with Google" or "Sign in with Facebook", make sure the corresponding email address still matches the email you used for purchase.
  2. The next step you can take to gain access to your account if you receive a message that your email is already in use is to reset your password. You can do so by clicking "Forgot Password" when on the sign-in page or follow this link: https://watch.mandolin.com/?forgot.
  3. If the issue persists please email help@mandolin.com.

Did this help answer your question?

thumbs up
thumbs down

Thanks for the feedback! 🙏🏽